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Exceeding Customer Expectations Is Our Business.
 MAINTENANCE
AND SERVICE OFFERINGS
PLM Maintenance Services, a semi-trailer road service and
maintenance provider is dedicated to offering flexible and
customizable maintenance and road-service solutions. These
programs utilize both mobile and permanent maintenance
facilities offering customers service for either refrigerated or
dry freight trailers. The service offerings include maintenance
and repairs, 24 hour emergency breakdown services, training
programs, and equipment specifications consulting. These service
support programs enable the client to place primary focus on
their core business resulting in increased productivity,
potential growth, and enhanced profitability.
- Refrigeration Maintenance - OEM Spec - Including
Pre-Trip, Dry PM, Wet PM, and Component Replacement.
- Trailer Maintenance and Repair - OEM Spec -
Including Brakes, Wheel Ends, Electrical, Body Repair,
Suspension, and FHWA/BIT Inspection.
- Lift/Rail Gate Maintenance - Including
Inspection, Tests, PM Service, and Component Replacement.
- Emergency Breakdown Service - Including
Refrigeration, Trailer, Tire, and Lift/Rail Gate Service.
Local Service and "On-Call" Emergency, Nation-Wide, 24/7
Over-the-Road Breakdown Service and Response. Staffed by PLM
technicians highly trained in refrigerated semi-trailer
maintenance and repair. Call (877) RENT-PLM
- National Purchasing and Buying Programs -
Including National Parts Supplier and Distribution Programs
- Captive Shop and Service Staff Management
- PLM Mobile Service Network - PLM Trailer Leasing
is the only trailer leasing company that has a national
mobile service network dedicated to refrigerated trailers.
All of PLM Service Technicians are PLM employed and
certified to do maintenance and repair on all types of
refrigerated trailers. Unlike Brick and Mortar operations,
PLM has a mobile network that does maintenance and repair at
customer sites and accordingly to customer schedules.
- Third Party Service Network - PLM has built an
extensive third party service network consisting of the
country's best independent service operators. PLM's third
party service network is an extension of our Mobile Service
Network. Our partners perform maintenance and repairs
according to PLM's high standards. PLM and our partners
create a seamless administrative process to ensure that
service done by either a PLM service technician or third
party technician is not disruptive to our customers.
- Tire Maintenance Program - PLM Trailer Leasing
maintains one of the industry's most rigorous tire programs
with the goal of keeping your trailers on the road. We
maintain a network of internal and external service
providers and have partnered with Yokohama and Goodyear to
provide top of the line tires for our trailers. All tire
maintenance is performed to PLM's high service standards and
is carefully documented.
Tire service providers will find the necessary forms and
processes by clicking on the following links.
Contact the Service Department. For more information on
the PLM Maintenance Services Department call us at (877) RENT -
PLM or to directly contact a Service Center Manager contact:
Randy Gunn
Director of Call
Center Operations
Tel: (972) 798-2571
Email:
rgunn@plmtrailer.com
John May
Director of Maintenance
Tel: (972) 798-2569
Email:
jmay@plmtrailer.com
PLM Customer Service Center
6600 LBJ Freeway, Suite 179
Dallas, TX 75240-6514
24/7 EMERGENCY SERVICE CALL
877-RENT PLM
or 877-736-8756
Email:
csc@plmtrailer.com
Fax: (972) 798-2580 or (972) 798-2599
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